Privacy
When you book a call,
your details go to Joel
and the services
that run it.
When we install
an AI Business Brain,
your business decides
what we can reach.
Part 1 is for anyone who uses this website or books a call. Part 2 is for the businesses whose AI Business Brain we install, and the people who work in them.
- Part 1 · Using this website or booking a callPart 1 · Using this website
or booking a callThe booking form, the emails we send, the call, what our ads measure,
and how to see or delete your details.The booking form, the emails we send, the call, what our ads measure, and how to see or delete your details. - Part 2 · If we install your AI Business BrainPart 2 · If we install
your AI Business BrainWhat we read, what we never read, where client information stays, and when our access ends.
Last updated 18 October 2026
Part 1
Using this website or booking a call
This part covers methodworks.com.au, including our video pages, and every call booked through it.
What the booking form asks, and why
Your details are kept so we can confirm the call and follow up. If you book, or give your email address and don’t finish booking, we email you about the call and about MethodWorks. Every email has a link to unsubscribe.
Mobile
So Joel can call if you don’t finish booking or a time falls through, and call or text on the morning of the call to confirm.
First and last name
To address your confirmation, and so Joel knows who’s on the call.
Work email
For your calendar invite, and our emails about your call and about MethodWorks.
Company
To name the call in your calendar invite.
Staff headcount
A band, such as 5 to 24. It decides what the call covers.
Where’s your head at on AI?
So Joel knows your view on AI before the call.
The time you pick
To book the call.
If you start booking from one of our program pages, or from a program a quiz suggests, the form notes which program it was, so Joel knows what you were looking at.
If you pause one of our videos and ask for it by email, we keep your name and email address, send you the link straight away, and may email you now and then about MethodWorks. Every email has a link to unsubscribe.
If you email joel@methodworks.com.au instead, we keep your message and your email address so we can reply.
If you stop before
choosing a time
We keep what you’ve entered from the moment you press Continue, and Joel may call you that day to find a time. If you gave your email address, we may also email you about booking a call and about MethodWorks.
Before and during the call
You get a calendar invite and a confirmation email, then a reminder by email the day before. Joel calls on the morning of the call to confirm, and texts if you don’t pick up.
The call runs on Zoom. We record and transcribe it with Fathom, to take notes. What you share about your business goes into the notes on your call.
If you’d rather not be recorded, email Joel before the call or say so when it starts, and we won’t record it.
Who sees your details
Joel sees them and runs the call. The services below hold them, or get signals about your visit and booking.
Calendly
Shows free times and books your call.
Notion
Our contact records. It holds your details, your booking and Joel’s notes on each call. Anything our website adds about where you came from, including an ad’s tags, is saved on your record.
Google
Our email and calendar.
Resend
Sends the video you ask for by email, and keeps a copy of each email.
Zoom
Runs the call.
Joel’s task and calendar app
Holds the tasks for your booking, and shows your call on Joel’s calendar.
Fathom
Records and transcribes the call.
A dictation app
Records and transcribes some calls Fathom doesn’t, and holds notes Joel dictates about calls.
Claude, from Anthropic
Joel’s AI assistant. It reads the emails, texts, transcripts, dictated notes and tasks about your booking, and keeps Joel’s notes in Notion up to date.
A connector service
Passes Joel’s emails and call transcripts to Claude.
Vercel
Hosts this website.
Supabase
Runs the database behind our booking form. It holds your booking time, your team size and your view on AI, but not your name, email address or phone number.
Google Analytics
Counts visits to this website.
Meta
Gets signals from our pages about visits and bookings, to measure our ads and choose who sees them.
Google Ads
Gets signals from our pages about bookings, to measure our ads and choose who sees them.
PostHog
Shows us how visitors move through this website, with a replay of each visit. Form fields are hidden from the replay.
Joel’s phone also holds your number and any texts between you.
Each of these services has its own privacy policy.
We store your details with the services above,
some of which keep data outside Australia.
We store your details with the services above, some of which keep data outside Australia.
Ads and measurement
We advertise on Facebook and Instagram, and may also advertise on Google.
Our video pages at methodworks.com.au/vsl tell Meta when someone opens one, turns the sound on, and how much of the video they watch, and when they ask for it by email.
On methodworks.com.au, including our video pages, when you first press Continue on the booking form, when you finish it, and when you book a call, our server tells Meta. Your browser may tell Meta too.
On methodworks.com.au, including our video pages, when you first press Continue on the booking form, when you finish it, and when you book a call, our server tells Meta. Your browser may tell Meta too.
Meta uses these signals to measure our ads and to choose who sees them. To match a booking to an ad, the signals from our server can carry details from the form, such as your email address and phone number, along with the ad’s tags.
On methodworks.com.au, including our video pages, when you first press Continue on the booking form and when you book a call, your browser tells Google. Google uses these signals to measure our ads and to choose who sees them. To match a booking to an ad, Google’s tag on our pages can also read the email address and mobile number you type into the booking form, and send them to Google in hashed (scrambled) form.
Our server will also tell Google at those two moments. To match a booking to an ad, the signals from our server can carry details from the form, such as your email address and phone number, along with the ad’s tags.
When you first press Continue on the booking form, our website adds to your details the first page you landed on, the site that sent you, and any tags on the link you followed, such as an ad’s tags. They record where you came from and, for an ad, which ad and campaign, so we can see which pages, sites and ads lead to calls.
When you book, our confirmation page’s web address carries a booking number only, never your name, email address or phone number, so the address can’t pass them to our analytics or the ad platforms.
This website uses Google Analytics to count visits: the pages viewed, roughly where from, the device, and the site that sent you. It also counts when you first press Continue on the booking form, when you ask for a video by email, and when you book a call.
This website uses PostHog, from PostHog Inc., with the data held in the United States, to see how visitors move through our pages. It records the pages viewed, what is clicked, and a replay of the visit with every form field hidden, so nothing you type is recorded. When you start a booking, PostHog gets the booking’s reference number, never your name, email address or phone number, so a visit can be matched to the booking it led to. PostHog keeps this data for 90 days.
These measurements use cookies and similar storage in your browser. You can block or clear them in your browser settings. Those settings can’t stop the signals our server sends.
How long we keep it
We keep your details, anything saved with them about where you came from, the recording and transcript of your call, and our notes for as long as we need them for the reasons on this page. You can ask us to delete them at any time.
Asking what we hold
about you
Email joel@methodworks.com.au to see what we hold about you. If any of it is wrong, or you want it deleted, say so in the same email.
We reply by email. If there’s anything we can’t delete,
we’ll tell you what it is and why.
We reply by email. If there’s anything we can’t delete, we’ll tell you what it is and why.
If you’re unhappy with how we’ve handled your details,
email Joel and say what happened.
If you’re unhappy with how we’ve handled your details, email Joel and say what happened.
We’ll look into it and reply.
Part 2
If we install your
AI Business Brain
This part is for the businesses we install for and the people who work in them.
It describes our current install agreement. If your business signed an earlier version, we follow that one, and some details here may differ.
This part is for the businesses we install for and the people who work in them. It describes our current install agreement. If your business signed an earlier version, we follow that one, and some details here may differ.
We never read your team’s chats
We never read what anyone types
into their own Claude.
What we readNever readWhat we readNever readWhat we read
The shared brain, and the files and logs the layer writes, so we can check it’s running and prepare each quarterly review. When we run the loop with you, we also read the systems the work already lives in, read-only. In a business of 15 to 49 people, that’s the calendar, CRM, ledger, project tool and shared inboxes, plus the owner’s own inbox if the owner says yes. From 50 people, it’s the calendar, CRM, ledger and project tool, and no mail at all. We never read a staff member’s own inbox.
Never read
The layer never exports individual chats. A daily check in each person’s own account picks up decisions and project changes, and flags anything that contradicts the brain, so it stays current.
Staff get this line in writing at every install.
What happens to your chats
From about 2 weeks after your install, the daily check runs in your own account and looks over your day’s Cowork sessions on your own computer. Your welcome letter calls it the evening capture. Chats on claude.ai or your phone sit outside it.
It stages a few suggestions for your files, each with the line from your chat it came from, and they wait for your yes. We go through them with you at each quarterly review.
Only you and whoever your business names at your install can open your own folder, where these suggestions wait.
We record and transcribe install sessions with Fathom, to take notes. If you’d rather not be recorded, say so before the session and we won’t record it.
Each quarter, the report card shows how every person is doing, from the date of their last update to what’s waiting for their yes. Everyone sees what it says about them.
Your Claude account sits under your employer’s plan with Anthropic, so what the business can see in it is a question for your employer.
What we never read
We never read what anyone types into their own Claude. The evening capture runs in your own account, and anything it stages waits for your yes.
Where your clients’ information stays
The brain sits in your own storage, under your own accounts, and each person’s Claude reads it from there.
Your clients’ personal information stays in your own systems and accounts.
We don’t take custody of client records.
Your clients’ personal information stays in your own systems and accounts. We don’t take custody of client records.
Your business decides in writing what client information may go into the brain, before anything goes in. At a licensed practice, whoever carries the licence signs it off.
Each person’s Claude is set up to work with that person’s existing access and authority, and no more. Whatever it reads, the brain included, goes to Anthropic, which runs Claude. Anthropic handles it under the terms of your business’s own Claude plan.
If we come across personal information while we work, we use it only for our work with you and keep no copies. The install agreement also says we’ll handle it in line with the Privacy Act 1988 and the Australian Privacy Principles.
Our access to
your computers,
and when it ends
We work in the brain only with the access you give us, and that access ends when our work does.
Where it reaches
The computers the layer is installed on, through a remote access tool we agree with you in writing. It doesn’t reach the systems those computers connect to. If we run the loop with you, the loop connects to those systems separately, read-only.
What it’s for
Only to install and look after the layer, and to look into faults you report.
Read-only between sessions
Outside a scheduled session our access is read-only. We change something on your computers only when someone from your business is on the session with us, or when you ask in writing.
Client records
We won’t open any record that identifies one of your clients, and we keep no copies. If one is on screen, we close it and log that it was.
The log
Every connection is logged with the date, the time, who connected and what they opened. Ask for the log at any time, and we go through it at each quarterly review.
Ending it
Pause or end our access at any time by email, and the agreement carries on. It also ends when the agreement does. Once it ends, we confirm it’s removed within 7 business days.
Confidentiality
We keep your business’s non-public information confidential, and pass it to no one without your written consent unless the law requires it. That holds for 2 years after our agreement ends.
We may use anonymised, combined findings and numbers from your install, such as the baseline and each quarter’s measurements, to improve the method and in case studies. We never name your business without your written approval, and the same goes for your clients and your staff.
Questions about this page
Email Joel Hauer at joel@methodworks.com.au.
Method Works AI is a registered business name of We Are Visionists Pty Ltd, ABN 18 168 269 716. Sydney, Australia.
Postal address: 61 Mackenzie St, Bondi Junction NSW 2022.
When this page changes, the date at the top changes with it.